How can we help?
You can also contact us without signing in: contact@intimei.com
Choosing a character
Explore the catalogue, read their personalities before creating an account. Characters are fictional adults created with AI.
Explore →Credits and purchases
Check the displayed cost and balance before sending. A failed reply is not a completed paid reply. Only available packs and payment methods can be purchased. A pending payment is not a confirmed purchase: check its status before trying again.
Payment history →Your privacy and memories
Your companion can remember useful details automatically, within your memory settings and limits. If needed, ask them to correct or forget something during the conversation. You can export your data or request account deletion from your account.
Account controls →Support and refunds
Create a support request in your account. You choose any messages you attach; a full conversation is not attached automatically. For a payment problem, provide the transaction reference, never your card details. Submission does not guarantee a refund; applicable terms and your legal rights remain in force.
Contact support →Need human support now?
This service is not emergency or medical care. If you are in immediate danger, contact your local emergency service or someone you trust. In the European Union, call 112.
112 · European UnionOfficial EU information · Checked 17 September 2026. No account or credits required to access this page.